Terms of Service

Last updated: March 12, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the TrackMailBox website and Chrome extension (the "Service") operated by Nomos Insights LLC ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

2. Description of Service

TrackMailBox is an email tracking service that allows users to track when their emails are opened and when links within emails are clicked. The Service includes:

  • A Chrome browser extension for Gmail integration
  • A web dashboard for viewing email analytics and tracking data
  • Real-time notifications for email opens and link clicks
  • API access for authenticated users

3. Account Registration

To use the Service, you must:

  • Be at least 13 years of age
  • Have a valid Google account
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach

You are responsible for all activities that occur under your account. We reserve the right to terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

  • Send spam, unsolicited emails, or engage in any form of email abuse
  • Track emails for illegal, fraudulent, or harmful purposes
  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to distribute malware, viruses, or malicious code
  • Scrape, crawl, or extract data from the Service without authorization
  • Impersonate any person or entity

5. Email Tracking Disclosure

While TrackMailBox adds tracking pixels invisibly to emails, you are responsible for complying with all applicable laws regarding email tracking, including:

  • Obtaining consent where required by law
  • Complying with anti-spam regulations (CAN-SPAM Act, GDPR, CASL, etc.)
  • Providing appropriate disclosures to email recipients when required
  • Ensuring your use of email tracking complies with your organization's policies

Important: You are solely responsible for ensuring your use of TrackMailBoxcomplies with all applicable laws and regulations in your jurisdiction.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Nomos Insights LLC and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Nomos Insights LLC.

7. User Content

You retain all rights to any content you submit, post, or display on or through the Service. By submitting content, you grant us a limited license to use, modify, and display that content solely for the purpose of providing and improving the Service.

You represent and warrant that: (i) you own the content or have the right to use it, and (ii) the content does not violate the rights of any third party.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at info@nomosinsights.com.

9. Limitation of Liability

In no event shall Nomos Insights LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

10. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Nomos Insights LLC does not warrant that: (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.

11. Indemnification

You agree to defend, indemnify, and hold harmless Nomos Insights LLC and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: (a) your use and access of the Service; (b) your violation of any term of these Terms; or (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last updated" date.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

14. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Nomos Insights LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Nomos Insights LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

15. Contact Us

If you have any questions about these Terms, please contact us:

These Terms of Service constitute the entire agreement between you and Nomos Insights LLCregarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.